Wholesale & B2B

We offer a 14-day return period from the date you receive your order. Items must be returned unworn, unused, with tags attached and in their original packaging. As all Oysters Caps feature adjustable sizing, we do not accept returns or exchanges for size-related issues. Faulty, damaged, or incorrect items can be returned in accordance with your statutory rights.

To request a return, please email hello@oystercaps.com with your order details for approval and instructions. Customers are responsible for return postage costs, and a £3.50 restocking fee will be deducted from approved returns that are not due to a fault or error. Refunds will be processed to your original payment method once the return has been received and inspected.